FAQ

Goods are hired for the period of time they are away from our store not on usage.

Yes, additional charges apply at a per hour rate. Please advise on ordering to get a quote.

Call us and we can arrange a site visit to assist you. Alternatively measure you room and email to us.

No, as long as we are given 24-48hrs notice. Weddings require a 25% non- refundable deposit to secure goods and book our availability on that day.

Yes, goods need to be at least rinsed. If goods are returned dirty a washing charge may be added. Please call to discuss your circumstances.

No, all linen hire charges are inclusive of drycleaning. We do ask that linen is dry before putting in the linen bag supplied for return.

Yes, We charge a 6% damage waiver. This covers for all reasonable wear and tear of equipment and packaging required for transport of goods. All excessive breakages and or loss are charged at cost on return of equipment.

No, we cater for all functions from the smallest intimate dinner party to a sit down dinner for several hundred.

Yes, all deliveries are an additional cost. This is determined by destination, quantity of order and delivery destination access i.e.: stairs or lift access. Standard deliveries are to street level. Phone us for a quote.